EU representative: HONSON VENTURES LIMITED, gpsr@honsonventures.com, 3, Gnaftis House flat 102, Limassol, Mesa Geitonia, 4003, CY Product information: Generic brand, 2 year warranty in EU and Northern Ireland as per Directive 1999/44/EC Care instructions: The lamp comes inside of the box with the shade packed upside down. When you remove it from the box (following the instructions printed on the inner flaps), you remove the plastic ring, remove the shade, turn the shade right side up and then secure it to the socket with the plastic ring again., Clean by wiping with a soft, damp cloth.